By Sanjay Mohapatra, Arjun Agrawal, Anurag Satpathy
This ebook presents a realistic method of designing and enforcing an information administration (KM) method. The publication explains find out how to layout KM procedure with a purpose to align company pursuits with KM goals. The ebook additionally provides an strategy for enforcing KM technique for you to make it sustainable. It covers all uncomplicated KM thoughts, elements of KM and the stairs which are required for designing a KM approach. hence, the ebook can be utilized through rookies in addition to practitioners.
Knowledge administration is a self-discipline that promotes an built-in method of picking out, shooting, comparing, retrieving, and sharing all of an enterprise's details resources. those resources may well comprise databases, files, guidelines, strategies, and formerly un-captured services and event in person staff. wisdom is taken into account to be the educational that effects from adventure and is embedded inside contributors. occasionally the information is received via serious considering, gazing others, and gazing result of others. those observations then shape a trend that's switched over in a ‘generic shape’ to wisdom. this suggests that wisdom could be shaped basically after facts (which is generated via event or statement) is grouped into details after which this knowledge development is made universal knowledge. in spite of the fact that, dissemination and recognition of this data turns into a key consider wisdom administration. the data pyramid represents the standard idea of information modifications, the place information is reworked into details, and data is remodeled into wisdom. Many companies have struggled to control wisdom and translate it into company merits. This e-book is an try to exhibit them the way it may be performed.
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Extra info for Designing Knowledge Management-Enabled Business Strategies: A Top-Down Approach
Example text
2 26 Fig. 10 Knowledge processing in McElroy cycle Knowledge Management Cycles Knowledge processing environment Knowledge production Organizational knowledge Double-loop learning Business processing environment Knowledge integration Belief & claims Belief & claims Distributed organizational Knowledge Single-loop base learning Fig. 11 McElroy KM cycle The following diagram depicts the main stages of the McElroy KM cycle (Fig. 11): McElroy KM cycle stages Formulation problem claim Individual and group learning Knowledge claim validation Information acquisition Knowledge claim evaluation Significance • An attempt to learn and detect the specific gap in the knowledge asset • It is the validation of the collected knowledge by the organisation • • • Involves codification at an organisational level based on individual and group innovations The process by which an organisation acquires knowledge claims or information produced by others, usually external to the organisation (competitive intelligence) The process by which knowledge claims are evaluated to determine their validity and value.
Contextualisation is the process in which the key attributes of the content are identified to match to the needs of the target users. For example, creating a short executive summary for the user so that he can quickly go through the document is contextualisation. 2 Different Stages in Knowledge Management Cycles 15 The knowledge is then used by the people in the organisation and then updated. During updating we check whether the knowledge is still useful or is it out of date now. Also, we look for the best practices and lessons learnt during update.
Conversion of tacit to explicit knowledge: Tacit knowledge remains in the subconscious minds of the people. There are times when it may exist but the person is unaware of it. So the conversion has to be done at the same time during which it is being practiced. But generally companies postpone this process till the point the person is leaving the company. During the last few days that he has with the organisation, he is expected to transfer his knowledge or convert it to explicit knowledge which rarely happens correctly.