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An organization must, therefore, be ready to quickly modify its business processes as business needs change. To keep ahead of the competition, companies must have a good understanding of their business and their marketplace, so they can quickly make appropriate business decisions. 30 BPM Meets BI Business processes in turn must be flexible enough to accommodate these rapid and ongoing changes. To be successful with BPM, a company must thoroughly understand their own business processes and activities that support each area of their business.
And more importantly, it will enable them to proactively monitor, measure, and manage their business performance, and give them the business intelligence that can enable them to meet their performance targets. The ability to monitor business processes provides the opportunity to manage them, and thus to improve them. Companies gain benefit by introducing new efficiencies into business processes, and, ideally, this results in more effective business processes. 24 BPM Meets BI Improved business process effectiveness is achieved using feedback from the BPM environment.
Business performance management solutions solve these problems by providing an integrated platform that enables an organization to understand the status of operational business and IT processes, and to take timely action to improve those processes. The result is improved business performance. BPM places enormous demands on BI applications and their associated data warehouses to deliver the right information at the right time to the right people. To support this, companies are evolving their BI environments to provide (in addition to historical data warehouse functionality) a high performance and enterprise-wide analytic platform with real-time capabilities.